Frequently Asked Questions
Everything homeowners and business owners usually ask before booking a project.
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(540) 570-1323
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Everything homeowners and business owners usually ask before booking a project.
Yes. Star City Painters carries general liability insurance. We're happy to provide documentation before any work begins.
Always. We schedule an on-site visit, assess your project, and provide a written estimate at no cost and with no obligation.
It depends on the scope. A single room is often finished in a day; a full exterior or whole-home interior takes longer. We give you a clear timeline upfront and stick to it.
We typically work with Sherwin-Williams and Benjamin Moore professional-grade products. We can also work with a paint you've already selected.
Yes. Star City Painters is an EPA Lead-Safe Certified Firm (NAT-F344634-1), certified under the EPA's Renovation, Repair and Painting (RRP) Rule. Homes built before 1978 may contain lead-based paint, and disturbing it during sanding or scraping can release lead dust. We're trained in the required containment, cleanup and verification steps to keep that dust out of your home.
Yes. We work with offices and commercial properties throughout Roanoke and can schedule around your business hours to minimize disruption.